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Recruiting support staff

It is important to recruit a high quality workforce to achieve good performance and outcomes.

National occupational standards provide detailed descriptions of the knowledge and performance required for your support staff to carry out their role. The standards can be used to develop and review job descriptions and support effective support staff recruitment and selection.

We have developed national occupational standards for staff who support teaching and learning in schools. The links below provide guidance on how to use these standards to support recruitment.

There are also standards for other support staff roles in schools such as cleaners and catering staff. To see their standards and utilise them for the below activities where appropriate visit the national occupational standards directory.

Tasks Useful tools/programmes
Create appropriate job roles NOS guidance: using the NOS units to design job roles
Write effective job descriptions and adverts NOS guidance: using the NOS units to create job descriptions and adverts
Implement effective recruitment and selection procedures NOS guidance: the units and recruitment